Lengthy reviews, manual processes, and other blocks to productivity cause delays all down the line, frustrating claims processors, repair shops and customers who rely on their cars.
From First Notice of Loss (FNOL) to settlements, Caplex AI greatly reduces friction. Our AI-powered visual assessment of damage gives claims adjusters greater insight, ensures that insurer standards are met from the start, and helps body shops source the exact parts needed. Saving effort, speeding up claims, and getting people on the road to recovery.
Faster claims processing. Less friction. From FNOL to settlement.
Auto claims
Apply the benefits of AI to your business
To complete an appraisal based on FNOL photos
3 mins
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Increase your chance of straight-through processing
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Automatically review every estimate for validation of recommended repairs
Verify customers' assessments and images with greater accuracy
of claims reviewed without human involvement
70%
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Reduce manual tasks so your team can focus on higher value work
For used car dealers who buy cars sight unseen, and for fleet managers assessing cars in use, it’s a common dilemma.
Caplex Applied AI helps you value, inspect and appraise cars even when they’re miles away. Dealers can use AI vision to assess a car’s condition and be confident in making the right purchase price. Fleet managers can access AI-powered video capture and journey tracking to make sure their fleet is traveling safely.
How do you assess a car when it’s on the road or one town over?
Automotive
in inspection cycle time
14-day reduction
Reliably assess a vehicle’s condition and value with improved accuracy
Track conditions throughout a car’s journey to identify any damages and assign liability accordingly
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Get automatic status updates and alerts to needed repairs
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Fuel isn’t the only environmental crisis of the automotive industry. Banished to junkyards or left to rust in backyards, cars release toxins and contribute to waste overload.
Caplex AI answers the challenge of visually identifying parts that can be salvaged and reused from old cars. Integrated with body shops around the world, our Applied AI can assess salvage cars as they come up for sale, and notify body shops so they can buy the exact parts they need for upcoming repairs. Saving money for businesses, while reducing waste for the world.
Match salvaged parts to parts needed by repair shops, and alert them to what’s available
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Speed up repair processes by 10x and increase recycling overall
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Assess the condition of body parts in every salvage vehicle that comes up for sale
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When people’s homes are at stake, claims and recovery should be as fast and painless as possible. But the complexity of in-person assessments – especially in hard-to-reach or disaster-stricken areas – can delay repair estimates and payouts.
Caplex AI lets customers send photos and measurements of damaged areas via a web-based app, making the dream of instant, insurer-calibrated assessment a reality. For vulnerable areas like roofs, our intelligent AI can draw on aerial imagery to compare and model damage.
In times of crisis, our AI prioritizes cases, reduces time spent on in-person appraisals, and helps people get back to their lives quicker.
We’re one of the few companies applying AI at global scale. What makes us different?
With rapid advances in computer vision and deep learning, AI research is on the brink of unlocking AI’s tremendous potential. But so far, real-world applications of that potential have been thin on the ground. According to MIT Technology Review, 40% of AI companies don’t actually have operational AI to apply. But Caplex history and growth has been built on applied research from the ground up, and our AI team works closely with industry experts in repairs and insurance to forge real solutions to real problems. For us, AI isn’t a dream of the future, but a force to harness right now.
How does it work?
Tomorrow’s technology today Unlocking AI’s vast potential for real-world impact.
Trained on millions of detail-rich images, our AI can undertake a pixel-by-pixel assessment of a photo of a car or home. The AI can then classify the condition or the amount of damage, and provide a detailed estimate.
All estimates include a certainty score, depending on part visibility, photo conditions, damage severity and more. The claim can be directed to a human to review, to maintain the highest levels of accuracy. In other cases the estimate can continue through the claims process and speed up payouts.
The transformation doesn’t stop at customer photos. Our AI can also identify parts that can be salvaged from old or junked cars, for example, and help repair shops source the exact parts they need – improving efficiency and recycling across the whole industries.
What makes our AI so unique?
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What sets our AI apart is its real-world robustness, scalability, and flexibility – making it easy to integrate with today’s tech stack – and the inclusion of meta-data that can help us accelerate AI’s industry-transforming potential.
Accelerating the future
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Our AI is built for the real world - robust enough to take data that is inevitably noisy and fragmented – and detect subtlety of damage, to a high degree. Every working function of our AI is built to accelerate without sacrificing accuracy, and can be calibrated to align with client systems and maintain a benchmark of consistent output.
Real-world robustness
Integrating AI technology with existing tech stacks and processes enables systems to ‘speak’ to each other. Through an open API approach, our tools are built to integrate with and work alongside our customers’ existing technology, and to work globally across different geographies and repair standards.
Adaptability and open API
Visual assessment is our AI’s main focus, but we are extending this to include fine-grained meta-data for key non-visual information. For example, our AI can include metrics like speed at the time of a crash as an extra layer to assess damage, or aerial data to understand the extent of damage to a roof after a storm.
Vision and meta-vision
Multiplied by the enormous number of vehicles and properties that get damaged every day across the globe, the efficiency gains are unprecedented. Our automotive AI products, for example, now offer coverage of all major external auto panels and parts by market. As we collaborate with our clients on business needs, our AI benefits from even more real-world data and continuously improves.
AI able to scale
We work in focused product teams consisting of software engineers, machine learning researchers, data scientists and product managers. These teams work alongside industry experts in, for example insurance or body shop repair, harnessing hundreds of years of real-world knowledge into real algorithmic decision-making. Each product we build is the hard work of a diverse team with the combined skills and domain-level knowledge needed to bring AI out of the lab and into real life.
Thanks to our fast, iterative approach, and with feedback from our customers and collaborators, we’re able to bring new ideas from concept to production in a matter of months – helping to solve some of AI’s most pressing problems along the way.
Our collaborative, experimental approach
About us
Anorh Johnson Idemudia
CEO
CBDO
CTO
Chief R&D Officer
Fahima Begum
Mansour Mezghani
Farzad Afshar
Bringing together world-class expertise in Artificial Intelligence, Automotive Inspections and Software Development
Our values
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We are solving big problems: be persistent, be resourceful, find solutions
Persevere
Focus on outcomes that matter and own them
Be results obsessed
Help others to be successful; spend time listening to your colleagues
Help colleagues succeed
Be outstanding at what you do, always expect the best from yourself and those around you
Be exceptional at what you do
Challenge the status quo: give your opinion and be open to other opinions